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Delivery & Returns

Delivery

Delivery within 2 working days when the order is placed before 4 pm.

After you place an order you will receive a confirmation email containing the expected delivery date. The delivery is carried out by a postal or courier company. 

Individuals who receive the alcoholic drinks must be at least 18 years old. The delivery driver can request to see ID. If nobody of 18 years or older is present to receive the alcoholic drink, the delivery driver is legally permitted to refuse delivery of the alcoholic drink and/or attempt to deliver at a later stage, without being legally bound to do this. 

 

FREE DELIVERY FROM €45

We will ship all orders from €45 on THE-SUB.com for free. You are charged €5 shipping costs for orders below €45.

 

 

Returns

You can cancel your order within 14 days after you receive the package. To cancel your order, you just need to let us know that you have decided to cancel and return your package without any costs. You can contact us by:

1) Phone: 911 770 407 (free call)

2) Fill out the Cancellation Form and send it to our Customer Service by email at info@the-sub.es

Please note we can only reimburse the purchase price to the bank account or credit card that was used to place the order.

 

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